A rental's air conditioner is the one appliance a tenant will call about at 2 a.m. in July. Here is how to keep that call from coming, and what to do when it does.
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Then the calls. The system ran fine, the tenant says, until it did not. By the time you hear about it, the house has been at 90 for six hours and the tenant has already read up on what a landlord owes them in July. Repeat calls to the same house are the tell. A unit that needs a capacitor in June, a contactor in July and a refrigerant top-off in August is not unlucky. It is telling you something, and the something is usually neglect plus age.
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We dispatch 24/7 with same-day service, and with your authorization we contact the tenant directly to schedule. Before we roll, it helps if the tenant confirms the thermostat is set to cool, the filter is not packed solid, and the breaker has not tripped; if it has, reset it once and leave it alone if it trips again. You get the diagnosis and a flat-rate quote before any repair begins.
Yes. Many landlords authorize us to schedule with the tenant and report back to the owner. Quotes and approvals still go to you, so nothing gets done to your equipment without your say. Property managers with larger portfolios have their own page on property management HVAC.
Whichever one actually happens. Leases that assign filters to tenants produce a lot of year-old filters. A filter program, where filters are delivered or changed on a schedule and logged, costs little and prevents the frozen coils and burned-out blowers that filters cause.
A band that still allows a comfortable range, with a reasonable floor in summer and ceiling in winter, protects the equipment without making anyone miserable. Disclose it in the lease. What you are preventing is a setpoint of 60 in August that freezes the coil and generates a service call.
Refrigerant readings, coil condition, capacitor and contactor tests, drain line and float switch, duct connections in the attic, filter and thermostat function, all photographed and dated. It takes about as long as a tune-up and gives you a baseline for the next lease. Our maintenance guide describes what a proper inspection includes.
Not automatically. A unit with good readings and no repair history can run for years, and we will tell you so. A unit that age with an R-22 charge, rising amperage or two calls last summer is a candidate for a planned October replacement instead of an emergency July one. The honest math field note lays out the reasoning.
No. They need simpler equipment installed correctly, with a float switch, a range-limited thermostat and a filter that is easy to reach. Complexity, not tenants, is what generates most extra calls.
Every visit produces a dated invoice with the work performed, parts replaced, readings taken and photos where relevant. Landlords use them for tax records, insurance claims after a monsoon storm and to document that a system was serviced before a tenant complaint.
Same-day appointments across Maricopa and Pinal counties. Pick your city for local pricing pages, reviews and service details.
Between tenants or mid-lease, an on-site inspection gives you a documented baseline, a clear repair-or-replace answer and a flat-rate quote.